2021-06-09 08:54:07

by Larry Finger

[permalink] [raw]
Subject: Strange problem with USB device

Hi,

In https://bugzilla.suse.com/show_bug.cgi?id=1186889, a user is reporting that
his Bluetooth component of a Realtek RTL8822CE is not being found in openSUSE's
kernel 5.3.18. His lsusb scan is as follows:

$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 13d3:56c9 IMC Networks HP TrueVision HD Camera
Bus 001 Device 002: ID 045e:07fd Microsoft Corp. Nano Transceiver 1.1
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

The Bluetooth device is found and works in Windows 10, where the Device Manager
reports hardware ID's of 0bda:b00c. This combination is in driver btusb.

Is there a bug in the USB bus scan in kernel 5.3.18 that has since been fixed,
or is there still a bug that misses this device?

Thanks,

Larry



2021-06-09 08:56:30

by Greg KH

[permalink] [raw]
Subject: Re: Strange problem with USB device

On Tue, Jun 08, 2021 at 12:41:23PM -0500, Larry Finger wrote:
> Hi,
>
> In https://bugzilla.suse.com/show_bug.cgi?id=1186889, a user is reporting
> that his Bluetooth component of a Realtek RTL8822CE is not being found in
> openSUSE's kernel 5.3.18. His lsusb scan is as follows:
>
> $ lsusb
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 13d3:56c9 IMC Networks HP TrueVision HD Camera
> Bus 001 Device 002: ID 045e:07fd Microsoft Corp. Nano Transceiver 1.1
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>
> The Bluetooth device is found and works in Windows 10, where the Device
> Manager reports hardware ID's of 0bda:b00c. This combination is in driver
> btusb.
>
> Is there a bug in the USB bus scan in kernel 5.3.18 that has since been
> fixed, or is there still a bug that misses this device?

Loads of things have changed since 5.3.18, that was a long time ago :)

Are you sure this device doesn't need a "magic" command sent to it in
order for it to show up as a USB device on the bus? That sometimes
happens :(

thanks,

greg k-h