From: jbradford@dial.pipex.com
Message-Id: <200209101456.g8AEuwAV000592@darkstar.example.net>
Subject: Re: ide drive dying?
To: mdresser_l@windsormachine.com (Mike Dresser)
Date: Tue, 10 Sep 2002 15:56:57 +0100 (BST)
Cc: ookhoi@humilis.net, Dieter.Nuetzel@hamburg.de,
       linux-kernel@vger.kernel.org, erin_hartin@maxtor.com,
       sales-mkt@maxtor.com
In-Reply-To: <Pine.LNX.4.33.0209100949180.16210-100000@router.windsormachine.com> from "Mike Dresser" at Sep 10, 2002 09:59:56 AM
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> 
> On Tue, 10 Sep 2002, Ookhoi wrote:
> 
> > jbradford@dial.pipex.com wrote (ao):
> > > I have *never* lost data to a Maxtor disk.  I have had IBM, Fujitsu,
> > > Western Digital, and DEC drives all fail on me before.
> > >
> > > It's dissapointing that Maxtor are reducing their warranty from 3
> > > years to 1 year, but on the other hand, I've never needed it at all.
> >
> > FWIW:
> > On http://www.maxtor.com/products/enterprise_apps/default.htm
> > they say 3 years limited warranty.
> 
> That's only their MaxLine II drives.  Their regular DiamondMax and all
> that, are still one year starting in October.  At least their SCSI drives
> haven't been killed off yet.
> 
> OffTopic:
> 
> I'm wonder just who in upper Management at Maxtor decided to help the
> company commit suicide.
> 
> I've already ordered a few Seagate drives to test out here at our
> offices, to replace my previous choice of Maxtor D740X's.  I'll still be
> looking at the MaxLine II's for backup servers because of the 3 year
> warranty, but for desktops, I can't risk our data to drives that even the
> manufacturer doesn't trust.  The performance drop becomes secondary at
> that point.
> 
> I know of a few local shops that will no longer carry Maxtor drives
> because the warranty costs would kill their profit margin.  They cannot
> offer a 3 year warranty on the computer when the drive is only covered
> for a year.
> 
> Mike Dresser,
> 
> Systems Administrator
> Windsor Machine & Stamping
> 

According this this announcement:

http://www.shareholder.com/maxtor/news/20020909-89588.cfm

some of their new ATA drives will carry a three-year warranty.

John.
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