Return-Path: Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S932490AbdCIRPi (ORCPT ); Thu, 9 Mar 2017 12:15:38 -0500 Received: from mail-ua0-f178.google.com ([209.85.217.178]:34353 "EHLO mail-ua0-f178.google.com" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S1752627AbdCIRPg (ORCPT ); Thu, 9 Mar 2017 12:15:36 -0500 MIME-Version: 1.0 In-Reply-To: References: <20170308201558.GA16596@kroah.com> From: Diego Viola Date: Thu, 9 Mar 2017 14:15:27 -0300 Message-ID: Subject: Re: Dell Inspiron 5558/0VNM2T hangs at resume from suspend when USB 3 is enabled To: Greg KH Cc: linux-kernel@vger.kernel.org, linux-usb@vger.kernel.org Content-Type: text/plain; charset=UTF-8 Sender: linux-kernel-owner@vger.kernel.org List-ID: X-Mailing-List: linux-kernel@vger.kernel.org Content-Length: 2678 Lines: 80 On Thu, Mar 9, 2017 at 11:11 AM, Diego Viola wrote: > On Wed, Mar 8, 2017 at 5:40 PM, Diego Viola wrote: >> Hi Greg, >> >> On Wed, Mar 8, 2017 at 5:15 PM, Greg KH wrote: >>> On Wed, Mar 08, 2017 at 03:49:19PM -0300, Diego Viola wrote: >>>> It hangs on resume from suspend if I have USB 3.0 enabled on the BIOS, >>>> it works fine with ehci_hcd or USB 2.0. >>>> >>>> The way I reproduce the problem is with this command: >>>> >>>> $ i3lock && systemctl suspend >>>> >>>> This is what I see on the screen when it hangs: >>>> >>>> https://dl.dropboxusercontent.com/u/6005119/dell/IMG_20170308_095000.jpg >>>> https://dl.dropboxusercontent.com/u/6005119/dell/IMG_20170307_133928.jpg >>>> >>>> Some logs: >>>> >>>> https://dl.dropboxusercontent.com/u/6005119/dell/dmesg1.txt >>>> https://dl.dropboxusercontent.com/u/6005119/dell/dmesg2.txt >>>> >>>> I'm on Arch Linux x86_64, kernel 4.9.11-1-ARCH. >>>> >>>> I also tried Linux 4.10.1 and I could reproduce this problem there as well. >>>> >>>> Please let me know if I could provide more info. >>> >>> Has any previous kernel ever worked properly before? If so, any chance >>> you can use 'git bisect' to find the offending commit? >> >> I'm not sure, this is my work machine and I've only started using it >> recently (since about a month ago or so). >> >> I will try older kernels and see if I get any different results, I >> will report back in any case. >> >>> >>> And are you sure you have updated your bios to the latest version? >> >> Yes. >> >>> >>> thanks, >>> >>> greg k-h >> >> Thanks, >> Diego > > I found another workaround, I can suspend/resume fine with `i3lock && > systemctl suspend` if I disconnect/unplug all my USB devices > (keyboard, mouse, etc). This with the default settings in the BIOS > (both USB 2.0 and 3.0 enabled). > > I'm also seeing some messages like this in dmesg: > > [ 16.172190] usb 2-6: device descriptor read/64, error -110 > > Would this indicate a hardware/firmware/power issue? > > Thanks, > Diego OK, I've built Linux 4.4.52 (I did a localmodconfig) and rebooted into it, I did a suspend/resume and it hanged the first time I tried to resume, which isn't much different than using the latest kernel. My dmesg is still being spammed with these messages: [ 260.043673] usb 2-1: Device not responding to setup address. [ 260.246918] usb 2-1: device not accepting address 15, error -71 [ 260.633662] usb 2-1: new high-speed USB device number 17 using xhci_hcd [ 261.341340] usb 2-1: USB disconnect, device number 17 I guess it's safe to assume at this point that this is a hardware problem? Thanks, Diego