Return-Path: Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S1752946AbdCNRUo (ORCPT ); Tue, 14 Mar 2017 13:20:44 -0400 Received: from mail-vk0-f65.google.com ([209.85.213.65]:34286 "EHLO mail-vk0-f65.google.com" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S1752037AbdCNRUn (ORCPT ); Tue, 14 Mar 2017 13:20:43 -0400 MIME-Version: 1.0 In-Reply-To: References: <20170308201558.GA16596@kroah.com> From: Diego Viola Date: Tue, 14 Mar 2017 14:20:40 -0300 Message-ID: Subject: Re: Dell Inspiron 5558/0VNM2T hangs at resume from suspend when USB 3 is enabled To: Greg KH , wei_wang@realsil.com.cn Cc: linux-kernel@vger.kernel.org, linux-usb@vger.kernel.org Content-Type: text/plain; charset=UTF-8 Sender: linux-kernel-owner@vger.kernel.org List-ID: X-Mailing-List: linux-kernel@vger.kernel.org Content-Length: 3429 Lines: 99 On Thu, Mar 9, 2017 at 2:15 PM, Diego Viola wrote: > On Thu, Mar 9, 2017 at 11:11 AM, Diego Viola wrote: >> On Wed, Mar 8, 2017 at 5:40 PM, Diego Viola wrote: >>> Hi Greg, >>> >>> On Wed, Mar 8, 2017 at 5:15 PM, Greg KH wrote: >>>> On Wed, Mar 08, 2017 at 03:49:19PM -0300, Diego Viola wrote: >>>>> It hangs on resume from suspend if I have USB 3.0 enabled on the BIOS, >>>>> it works fine with ehci_hcd or USB 2.0. >>>>> >>>>> The way I reproduce the problem is with this command: >>>>> >>>>> $ i3lock && systemctl suspend >>>>> >>>>> This is what I see on the screen when it hangs: >>>>> >>>>> https://dl.dropboxusercontent.com/u/6005119/dell/IMG_20170308_095000.jpg >>>>> https://dl.dropboxusercontent.com/u/6005119/dell/IMG_20170307_133928.jpg >>>>> >>>>> Some logs: >>>>> >>>>> https://dl.dropboxusercontent.com/u/6005119/dell/dmesg1.txt >>>>> https://dl.dropboxusercontent.com/u/6005119/dell/dmesg2.txt >>>>> >>>>> I'm on Arch Linux x86_64, kernel 4.9.11-1-ARCH. >>>>> >>>>> I also tried Linux 4.10.1 and I could reproduce this problem there as well. >>>>> >>>>> Please let me know if I could provide more info. >>>> >>>> Has any previous kernel ever worked properly before? If so, any chance >>>> you can use 'git bisect' to find the offending commit? >>> >>> I'm not sure, this is my work machine and I've only started using it >>> recently (since about a month ago or so). >>> >>> I will try older kernels and see if I get any different results, I >>> will report back in any case. >>> >>>> >>>> And are you sure you have updated your bios to the latest version? >>> >>> Yes. >>> >>>> >>>> thanks, >>>> >>>> greg k-h >>> >>> Thanks, >>> Diego >> >> I found another workaround, I can suspend/resume fine with `i3lock && >> systemctl suspend` if I disconnect/unplug all my USB devices >> (keyboard, mouse, etc). This with the default settings in the BIOS >> (both USB 2.0 and 3.0 enabled). >> >> I'm also seeing some messages like this in dmesg: >> >> [ 16.172190] usb 2-6: device descriptor read/64, error -110 >> >> Would this indicate a hardware/firmware/power issue? >> >> Thanks, >> Diego > > OK, I've built Linux 4.4.52 (I did a localmodconfig) and rebooted into > it, I did a suspend/resume and it hanged the first time I tried to > resume, which isn't much different than using the latest kernel. > > My dmesg is still being spammed with these messages: > > [ 260.043673] usb 2-1: Device not responding to setup address. > [ 260.246918] usb 2-1: device not accepting address 15, error -71 > [ 260.633662] usb 2-1: new high-speed USB device number 17 using xhci_hcd > [ 261.341340] usb 2-1: USB disconnect, device number 17 > > I guess it's safe to assume at this point that this is a hardware problem? > > Thanks, > Diego Hello, I've found something interesting and what it seems to be the cause of my problem. As soon as I boot my system I can see this process being in the D-state: [root@myhost ~]# ps aux | grep " D" root 269 0.0 0.0 0 0 ? D 14:11 0:00 [rtsx_usb_ms_2] root 1424 0.0 0.0 10788 2172 pts/2 S+ 14:19 0:00 grep D [root@myhost ~]# I'm not exactly sure why that is, but if I do a 'rmmod rtsx_usb_ms' the problem is gone. I already tried suspending/resuming ~40 times after I disabled the module and the suspend/resume problem is gone. Diego