Return-Path: Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S1752487AbdCNTPV (ORCPT ); Tue, 14 Mar 2017 15:15:21 -0400 Received: from mail-vk0-f65.google.com ([209.85.213.65]:33717 "EHLO mail-vk0-f65.google.com" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S1751066AbdCNTPT (ORCPT ); Tue, 14 Mar 2017 15:15:19 -0400 MIME-Version: 1.0 In-Reply-To: References: <20170308201558.GA16596@kroah.com> From: Diego Viola Date: Tue, 14 Mar 2017 16:15:17 -0300 Message-ID: Subject: Re: Dell Inspiron 5558/0VNM2T hangs at resume from suspend when USB 3 is enabled To: Greg KH , wei_wang@realsil.com.cn, rogerable@realtek.com Cc: linux-kernel@vger.kernel.org, linux-usb@vger.kernel.org Content-Type: text/plain; charset=UTF-8 Sender: linux-kernel-owner@vger.kernel.org List-ID: X-Mailing-List: linux-kernel@vger.kernel.org Content-Length: 3660 Lines: 104 On Tue, Mar 14, 2017 at 2:20 PM, Diego Viola wrote: > On Thu, Mar 9, 2017 at 2:15 PM, Diego Viola wrote: >> On Thu, Mar 9, 2017 at 11:11 AM, Diego Viola wrote: >>> On Wed, Mar 8, 2017 at 5:40 PM, Diego Viola wrote: >>>> Hi Greg, >>>> >>>> On Wed, Mar 8, 2017 at 5:15 PM, Greg KH wrote: >>>>> On Wed, Mar 08, 2017 at 03:49:19PM -0300, Diego Viola wrote: >>>>>> It hangs on resume from suspend if I have USB 3.0 enabled on the BIOS, >>>>>> it works fine with ehci_hcd or USB 2.0. >>>>>> >>>>>> The way I reproduce the problem is with this command: >>>>>> >>>>>> $ i3lock && systemctl suspend >>>>>> >>>>>> This is what I see on the screen when it hangs: >>>>>> >>>>>> https://dl.dropboxusercontent.com/u/6005119/dell/IMG_20170308_095000.jpg >>>>>> https://dl.dropboxusercontent.com/u/6005119/dell/IMG_20170307_133928.jpg >>>>>> >>>>>> Some logs: >>>>>> >>>>>> https://dl.dropboxusercontent.com/u/6005119/dell/dmesg1.txt >>>>>> https://dl.dropboxusercontent.com/u/6005119/dell/dmesg2.txt >>>>>> >>>>>> I'm on Arch Linux x86_64, kernel 4.9.11-1-ARCH. >>>>>> >>>>>> I also tried Linux 4.10.1 and I could reproduce this problem there as well. >>>>>> >>>>>> Please let me know if I could provide more info. >>>>> >>>>> Has any previous kernel ever worked properly before? If so, any chance >>>>> you can use 'git bisect' to find the offending commit? >>>> >>>> I'm not sure, this is my work machine and I've only started using it >>>> recently (since about a month ago or so). >>>> >>>> I will try older kernels and see if I get any different results, I >>>> will report back in any case. >>>> >>>>> >>>>> And are you sure you have updated your bios to the latest version? >>>> >>>> Yes. >>>> >>>>> >>>>> thanks, >>>>> >>>>> greg k-h >>>> >>>> Thanks, >>>> Diego >>> >>> I found another workaround, I can suspend/resume fine with `i3lock && >>> systemctl suspend` if I disconnect/unplug all my USB devices >>> (keyboard, mouse, etc). This with the default settings in the BIOS >>> (both USB 2.0 and 3.0 enabled). >>> >>> I'm also seeing some messages like this in dmesg: >>> >>> [ 16.172190] usb 2-6: device descriptor read/64, error -110 >>> >>> Would this indicate a hardware/firmware/power issue? >>> >>> Thanks, >>> Diego >> >> OK, I've built Linux 4.4.52 (I did a localmodconfig) and rebooted into >> it, I did a suspend/resume and it hanged the first time I tried to >> resume, which isn't much different than using the latest kernel. >> >> My dmesg is still being spammed with these messages: >> >> [ 260.043673] usb 2-1: Device not responding to setup address. >> [ 260.246918] usb 2-1: device not accepting address 15, error -71 >> [ 260.633662] usb 2-1: new high-speed USB device number 17 using xhci_hcd >> [ 261.341340] usb 2-1: USB disconnect, device number 17 >> >> I guess it's safe to assume at this point that this is a hardware problem? >> >> Thanks, >> Diego > > Hello, > > I've found something interesting and what it seems to be the cause of > my problem. > > As soon as I boot my system I can see this process being in the D-state: > > [root@myhost ~]# ps aux | grep " D" > root 269 0.0 0.0 0 0 ? D 14:11 0:00 [rtsx_usb_ms_2] > root 1424 0.0 0.0 10788 2172 pts/2 S+ 14:19 0:00 grep D > [root@myhost ~]# > > I'm not exactly sure why that is, but if I do a 'rmmod rtsx_usb_ms' > the problem is gone. I already tried suspending/resuming ~40 times > after I disabled the module and the suspend/resume problem is gone. > > Diego Adding Roger Tseng to the CC also. Diego