Return-Path: Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S1753401AbdCOOA0 (ORCPT ); Wed, 15 Mar 2017 10:00:26 -0400 Received: from mail-vk0-f43.google.com ([209.85.213.43]:33060 "EHLO mail-vk0-f43.google.com" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S1751959AbdCOOAF (ORCPT ); Wed, 15 Mar 2017 10:00:05 -0400 MIME-Version: 1.0 In-Reply-To: References: <20170308201558.GA16596@kroah.com> From: Diego Viola Date: Wed, 15 Mar 2017 11:00:03 -0300 Message-ID: Subject: Re: Dell Inspiron 5558/0VNM2T hangs at resume from suspend when USB 3 is enabled To: Greg KH , wei_wang@realsil.com.cn, rogerable@realtek.com Cc: linux-kernel@vger.kernel.org, linux-usb@vger.kernel.org Content-Type: text/plain; charset=UTF-8 Sender: linux-kernel-owner@vger.kernel.org List-ID: X-Mailing-List: linux-kernel@vger.kernel.org Content-Length: 4257 Lines: 120 On Tue, Mar 14, 2017 at 4:15 PM, Diego Viola wrote: > On Tue, Mar 14, 2017 at 2:20 PM, Diego Viola wrote: >> On Thu, Mar 9, 2017 at 2:15 PM, Diego Viola wrote: >>> On Thu, Mar 9, 2017 at 11:11 AM, Diego Viola wrote: >>>> On Wed, Mar 8, 2017 at 5:40 PM, Diego Viola wrote: >>>>> Hi Greg, >>>>> >>>>> On Wed, Mar 8, 2017 at 5:15 PM, Greg KH wrote: >>>>>> On Wed, Mar 08, 2017 at 03:49:19PM -0300, Diego Viola wrote: >>>>>>> It hangs on resume from suspend if I have USB 3.0 enabled on the BIOS, >>>>>>> it works fine with ehci_hcd or USB 2.0. >>>>>>> >>>>>>> The way I reproduce the problem is with this command: >>>>>>> >>>>>>> $ i3lock && systemctl suspend >>>>>>> >>>>>>> This is what I see on the screen when it hangs: >>>>>>> >>>>>>> https://dl.dropboxusercontent.com/u/6005119/dell/IMG_20170308_095000.jpg >>>>>>> https://dl.dropboxusercontent.com/u/6005119/dell/IMG_20170307_133928.jpg >>>>>>> >>>>>>> Some logs: >>>>>>> >>>>>>> https://dl.dropboxusercontent.com/u/6005119/dell/dmesg1.txt >>>>>>> https://dl.dropboxusercontent.com/u/6005119/dell/dmesg2.txt >>>>>>> >>>>>>> I'm on Arch Linux x86_64, kernel 4.9.11-1-ARCH. >>>>>>> >>>>>>> I also tried Linux 4.10.1 and I could reproduce this problem there as well. >>>>>>> >>>>>>> Please let me know if I could provide more info. >>>>>> >>>>>> Has any previous kernel ever worked properly before? If so, any chance >>>>>> you can use 'git bisect' to find the offending commit? >>>>> >>>>> I'm not sure, this is my work machine and I've only started using it >>>>> recently (since about a month ago or so). >>>>> >>>>> I will try older kernels and see if I get any different results, I >>>>> will report back in any case. >>>>> >>>>>> >>>>>> And are you sure you have updated your bios to the latest version? >>>>> >>>>> Yes. >>>>> >>>>>> >>>>>> thanks, >>>>>> >>>>>> greg k-h >>>>> >>>>> Thanks, >>>>> Diego >>>> >>>> I found another workaround, I can suspend/resume fine with `i3lock && >>>> systemctl suspend` if I disconnect/unplug all my USB devices >>>> (keyboard, mouse, etc). This with the default settings in the BIOS >>>> (both USB 2.0 and 3.0 enabled). >>>> >>>> I'm also seeing some messages like this in dmesg: >>>> >>>> [ 16.172190] usb 2-6: device descriptor read/64, error -110 >>>> >>>> Would this indicate a hardware/firmware/power issue? >>>> >>>> Thanks, >>>> Diego >>> >>> OK, I've built Linux 4.4.52 (I did a localmodconfig) and rebooted into >>> it, I did a suspend/resume and it hanged the first time I tried to >>> resume, which isn't much different than using the latest kernel. >>> >>> My dmesg is still being spammed with these messages: >>> >>> [ 260.043673] usb 2-1: Device not responding to setup address. >>> [ 260.246918] usb 2-1: device not accepting address 15, error -71 >>> [ 260.633662] usb 2-1: new high-speed USB device number 17 using xhci_hcd >>> [ 261.341340] usb 2-1: USB disconnect, device number 17 >>> >>> I guess it's safe to assume at this point that this is a hardware problem? >>> >>> Thanks, >>> Diego >> >> Hello, >> >> I've found something interesting and what it seems to be the cause of >> my problem. >> >> As soon as I boot my system I can see this process being in the D-state: >> >> [root@myhost ~]# ps aux | grep " D" >> root 269 0.0 0.0 0 0 ? D 14:11 0:00 [rtsx_usb_ms_2] >> root 1424 0.0 0.0 10788 2172 pts/2 S+ 14:19 0:00 grep D >> [root@myhost ~]# >> >> I'm not exactly sure why that is, but if I do a 'rmmod rtsx_usb_ms' >> the problem is gone. I already tried suspending/resuming ~40 times >> after I disabled the module and the suspend/resume problem is gone. >> >> Diego > > Adding Roger Tseng to the CC also. > > Diego According to this document: http://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-15-5558-laptop_reference%20guide_en-us.pdf My computer only has a SD card slot and no MEMSTICK slot. lsusb says this though: Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Maybe the driver gets locked up looking for the MEMSTICK slot? Diego