From: "Kani, Toshimitsu" <toshi.kani@hpe.com>
To: "bp@alien8.de" <bp@alien8.de>
CC: "linux-kernel@vger.kernel.org" <linux-kernel@vger.kernel.org>,
        "mchehab@s-opensource.com" <mchehab@s-opensource.com>,
        "tglx@linutronix.de" <tglx@linutronix.de>,
        "mchehab@kernel.org" <mchehab@kernel.org>,
        "rjw@rjwysocki.net" <rjw@rjwysocki.net>,
        "srinivas.pandruvada@linux.intel.com" 
        <srinivas.pandruvada@linux.intel.com>,
        "tony.luck@intel.com" <tony.luck@intel.com>,
        "lenb@kernel.org" <lenb@kernel.org>,
        "linux-acpi@vger.kernel.org" <linux-acpi@vger.kernel.org>,
        "linux-edac@vger.kernel.org" <linux-edac@vger.kernel.org>
Subject: Re: [PATCH 3/3] ghes_edac: add platform check to enable ghes_edac
Thread-Topic: [PATCH 3/3] ghes_edac: add platform check to enable ghes_edac
Thread-Index: AQHS/0lGOl4i5ss6QUSn88C0VF1rJqJZF6OAgADnxYCAABgPgIABQtCAgADJ5ACAAP1sAIABLAyAgAABfoCAAAIFgIAAFCYAgAAD5ICAAANsAIAAB+MAgAAIHQA=
Date: Fri, 21 Jul 2017 16:32:07 +0000
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On Fri, 2017-07-21 at 17:53 +0200, Borislav Petkov wrote:
> On Fri, Jul 21, 2017 at 03:34:50PM +0000, Kani, Toshimitsu wrote:
> > I suppose it'd depend on vendors, but I do not think users can do
> > it properly unless they have depth knowledge about the hardware.
> 
> I'm talking about a menu in the BIOS where you can set the
> thresholding levels on the system. Does your BIOS have that?

No, we don't offer such settings.

> > Corrected errors are normal and expected to occur on healthy
> > hardware. They do not need user's attention until they repeatedly
> > occurred at a same place.
> 
> Apparently, you haven't been on enough maintanance calls, trying to
> calm down the customer about the hardware error he sees in his
> logs...

Actually, that's why.  Reporting all corrected errors make users
worried, call support, and asking to replace healthy hardware...

Thanks,
-Toshi