Received-SPF: pass (google.com: domain of linux-kernel-owner@vger.kernel.org designates 2620:137:e000::1:20 as permitted sender) client-ip=2620:137:e000::1:20;
Content-Type: text/plain;
        charset=utf-8
Mime-Version: 1.0 (Mac OS X Mail 16.0 \(3696.120.41.1.1\))
Subject: Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla
 blues"
From:   Slade Watkins <srw@sladewatkins.net>
In-Reply-To: <3cfaef48-744f-000f-1be5-6f96d64dea24@gmx.com>
Date:   Fri, 30 Sep 2022 13:36:57 -0400
Cc:     "Bird, Tim" <Tim.Bird@sony.com>,
        Laurent Pinchart <laurent.pinchart@ideasonboard.com>,
        Thorsten Leemhuis <linux@leemhuis.info>,
        Konstantin Ryabitsev <konstantin@linuxfoundation.org>,
        "workflows@vger.kernel.org" <workflows@vger.kernel.org>,
        LKML <linux-kernel@vger.kernel.org>,
        Greg Kroah-Hartman <gregkh@linuxfoundation.org>,
        Linus Torvalds <torvalds@linux-foundation.org>,
        "regressions@lists.linux.dev" <regressions@lists.linux.dev>,
        "ksummit@lists.linux.dev" <ksummit@lists.linux.dev>
Content-Transfer-Encoding: quoted-printable
Message-Id: <B455C4C1-BECF-4325-B709-8B2C965279DC@sladewatkins.net>
References: <aa876027-1038-3e4a-b16a-c144f674c0b0@leemhuis.info>
 <05d149a0-e3de-8b09-ecc0-3ea73e080be3@leemhuis.info>
 <93a37d72-9a88-2eec-5125-9db3d67f5b65@gmx.com>
 <20220929130410.hxtmwmoogzkwcey7@meerkat.local>
 <7b427b41-9446-063d-3161-e43eb2e353f9@gmx.com>
 <20220929135325.4riz4ijva2vc7q5p@meerkat.local>
 <95c3384b-53d0-fd6c-6ec5-a7e03fdeddfc@gmx.com>
 <F300ED64-5E8E-4060-89DC-C98BC5FF08E6@sladewatkins.net>
 <YzXK6Px+BrNuuMZH@pendragon.ideasonboard.com>
 <a86adc6d-05db-ec2e-c5de-d280aad9fb8a@leemhuis.info>
 <Yzbtuz6L1jlDCf9/@pendragon.ideasonboard.com>
 <BYAPR13MB250377AAFCC43AC34E244795FD569@BYAPR13MB2503.namprd13.prod.outlook.com>
 <3cfaef48-744f-000f-1be5-6f96d64dea24@gmx.com>
To:     "Artem S. Tashkinov" <aros@gmx.com>
Precedence: bulk

Artem, all,

> On Sep 30, 2022, at 12:34 PM, Artem S. Tashkinov <aros@gmx.com> wrote:
> Debian uses an email based bug tracker and you know what? Most people
> avoid it like a plague. It's a hell on earth to use. Ubunutu's =
Launchpad
> which looks and feels like Bugzilla is a hundred times more popular.

Yeah, Ubuntu=E2=80=99s Launchpad instance is definitely easier to =
navigate than Bugzilla and has more info at a glance (when looking at =
individual bug reports.) Do I necessarily think they look and feel the =
same? Nah. But, hey, it=E2=80=99s all subjective so it=E2=80=99s cool!

Ultimately I=E2=80=99m conflicted here (even my own opinions have =
already changed twice since I jumped in on the discussion.) Some say =
email is terrible, others say it=E2=80=99s the way they want to do it. =
Because that=E2=80=99s all subjective: that was bound to happen, of =
course. My take is that if the goal is to please *everyone*, we=E2=80=99re=
 not going to get anywhere.=20

Email =E2=80=94 imo =E2=80=94 is good for discussions, but not for =
reporting bugs. Web has upsides of being easier to navigate (sometimes =
faster) with just a few clicks/keyboard shortcuts and some words to =
describe an issue, steps to reproduce, kernel versions it affects, etc.

But no matter what system (email, web, etc.) you use =E2=80=94 there =
will always be things that gets lost, whether that=E2=80=99s because =
someone didn=E2=80=99t see something and/or it got buried by something =
else more urgent. Sadly, that's just going to happen, and the best thing =
to do is improve it so that it=E2=80=99s _less likely_ to do so.

-srw