Message-ID: <20BF5713E14D5B48AA289F72BD372D6821CAC5@AUSXMPC122.aus.amer.dell.com>
From: Matt_Domsch@Dell.com
To: landley@trommello.org
cc: austin@digitalroadkill.net, torvalds@transmeta.com,
       linux-kernel@vger.kernel.org
Subject: RE: [2.6] The List, pass #2
Date: Wed, 7 Aug 2002 12:11:44 -0500
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> 2) Dell gave people refunds on the few itanium machines they 
> actually managed to sell.
> There would appear to be a distinct trend here, but you know 
> rumors... :)

In this case, rumors are completely untrue. :-)  Standard Operating
Procedure is to give refunds for systems returned within 30 days if the
customer chooses to do that.  We didn't do anything akin to a recall.  In
fact, we're still selling 4P Itanium servers (PowerEdge 7150).

Thanks,
Matt

--
Matt Domsch
Sr. Software Engineer, Lead Engineer, Architect
Dell Linux Solutions www.dell.com/linux
Linux on Dell mailing lists @ http://lists.us.dell.com
#1 US Linux Server provider for 2001 and Q1/2002! (IDC May 2002)

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