2021-06-01 16:53:30

by Alfonso

[permalink] [raw]
Subject: rtl8822ce no bluetooh at all

Hi!

I have been fighting with this HP 250 G7 laptop for weeks, with no luck.

It spors a combo wifi/bluetooth rtl8822ce
(https://linux-hardware.org/?id=pci:10ec-c822-103c-85f7&page=3#status)

Wireless works fine, but bluetooth is not detected, no hcix devices
comes up, and obviously bluetooth utilities (hciconfig, rfkill) do not work.

I have tested half a dozen of kernels (from 5.8.19 to 5.12.8 and some
patched alternatives), and alternative modules like
https://github.com/lwfinger/rtw88. A friend with the same laptop tried
to apply a patch (for archlinux)

I'm attaching the file "dmesg-hp-250-g7.txt", which contains the output
of a dmesg after booting a 5.10.0 kernel (backported to Debian 10) with
the lwfinger modules loaded, but the result is pretty the same with any
other kernel or module. I am also attaching the result of lsmod and lspci.

Am I missing something? Can I add some more debug info to help with a
diagnose?

Thanks in advance for any solution or clue.




Attachments:
lsmod-hp-250-g7.txt (7.32 kB)
dmesg-hp-250-g7.txt (59.54 kB)
lspci-hp-250-g7.txt (2.98 kB)
Download all attachments

2021-06-01 18:12:27

by Larry Finger

[permalink] [raw]
Subject: Re: rtl8822ce no bluetooh at all

On 6/1/21 11:41 AM, Alfonso wrote:
> Hi!
>
> I have been fighting with this HP 250 G7 laptop for weeks, with no luck.
>
> It spors a combo wifi/bluetooth rtl8822ce
> (https://linux-hardware.org/?id=pci:10ec-c822-103c-85f7&page=3#status)
>
> Wireless works fine, but bluetooth is not detected, no hcix devices comes up,
> and obviously bluetooth utilities (hciconfig, rfkill) do not work.
>
> I have tested half a dozen of kernels (from 5.8.19 to 5.12.8 and some patched
> alternatives), and alternative modules like https://github.com/lwfinger/rtw88. A
> friend with the same laptop tried to apply a patch (for archlinux)
>
> I'm attaching the file "dmesg-hp-250-g7.txt", which contains the output of a
> dmesg after booting a 5.10.0 kernel (backported to Debian 10) with the lwfinger
> modules loaded, but the result is pretty the same with any other kernel or
> module. I am also attaching the result of lsmod and lspci.
>
> Am I missing something? Can I add some more debug info to help with a diagnose?
>
> Thanks in advance for any solution or clue.

Your dmesg and lsmod outputs do not show a BT driver loading. It is a separate
device from the wifi unit.

Please reply with the output of 'lsusb'.

Larry

2021-06-01 19:08:28

by Alfonso

[permalink] [raw]
Subject: Re: rtl8822ce no bluetooh at all


El 1/6/21 a las 20:08, Larry Finger escribió:
> On 6/1/21 11:41 AM, Alfonso wrote:
>>
>> I have been fighting with this HP 250 G7 laptop for weeks, with no luck.
>>
>> It spors a combo wifi/bluetooth rtl8822ce
>> (https://linux-hardware.org/?id=pci:10ec-c822-103c-85f7&page=3#status)
>>
>> Wireless works fine, but bluetooth is not detected, no hcix devices
>> comes up, and obviously bluetooth utilities (hciconfig, rfkill) do
>> not work.
>>
> Your dmesg and lsmod outputs do not show a BT driver loading. It is a
> separate device from the wifi unit.
>
> Please reply with the output of 'lsusb'.

Sorry, but I sent a mere lsusb without -v flag. Please, check the
attached verbose output.



2021-06-01 19:08:38

by Alfonso

[permalink] [raw]
Subject: Re: rtl8822ce no bluetooh at all


El 1/6/21 a las 20:08, Larry Finger escribió:
> On 6/1/21 11:41 AM, Alfonso wrote:
>>
>> I have been fighting with this HP 250 G7 laptop for weeks, with no luck.
>>
>> It spors a combo wifi/bluetooth rtl8822ce
>> (https://linux-hardware.org/?id=pci:10ec-c822-103c-85f7&page=3#status)
>>
>> Wireless works fine, but bluetooth is not detected, no hcix devices
>> comes up, and obviously bluetooth utilities (hciconfig, rfkill) do
>> not work.
>>
>>
>
> Your dmesg and lsmod outputs do not show a BT driver loading. It is a
> separate device from the wifi unit.
>
> Please reply with the output of 'lsusb'.


Here you are:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

(I even suspected there is not a working bluetooth chip, but it works
when I boot the preinstalled Windows 10)


2021-06-01 19:28:17

by Larry Finger

[permalink] [raw]
Subject: Re: rtl8822ce no bluetooh at all

On 6/1/21 1:57 PM, Alfonso wrote:
>
> El 1/6/21 a las 20:08, Larry Finger escribió:
>>
>> Your dmesg and lsmod outputs do not show a BT driver loading. It is a separate
>> device from the wifi unit.
>>
>> Please reply with the output of 'lsusb'.
>
>
> Here you are:
>
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>
> (I even suspected there is not a working bluetooth chip, but it works when I
> boot the preinstalled Windows 10)

The above output shows only 2 hubs and a camera (the Quanta device). I see no
mention of a BT device.

I think you failed to attach the 'lsusb -v' output, but the verbose output is
not needed.

Larry