>>>>> "Jeff" == Jeff Garzik <[email protected]> writes:
Jeff> Just a reminder to folks out there... Don't send private driver
Jeff> support emails.
Jeff> I receive a lot of email. A lot. Not as much as Linus or
Jeff> Andrew probably, but still sizable. And quite regularly, I will
Jeff> receive a private email asking for help on a SATA or net driver
Jeff> problem. The poster will include various details on their
Jeff> problem, and ask for help debugging the problem. While the
Jeff> email will indeed be skimmed -- looking at a mass of bug
Jeff> reports, one can better detect patterns -- the people seeking
Jeff> support privately will almost NEVER RECEIVE A RESPONSE.
Jeff,
Very sane - I get some of it too, though less so these days :)
What about writing this up and sticking it under
Documentation/Reporting-Bugs or something so there's an easy reference
to it?
Cheers,
Jes
On Fri, Aug 04, 2006 at 10:46:03AM -0400, Jes Sorensen wrote:
> >>>>> "Jeff" == Jeff Garzik <[email protected]> writes:
>
> Jeff> Just a reminder to folks out there... Don't send private driver
> Jeff> support emails.
>
> Jeff> I receive a lot of email. A lot. Not as much as Linus or
> Jeff> Andrew probably, but still sizable. And quite regularly, I will
> Jeff> receive a private email asking for help on a SATA or net driver
> Jeff> problem. The poster will include various details on their
> Jeff> problem, and ask for help debugging the problem. While the
> Jeff> email will indeed be skimmed -- looking at a mass of bug
> Jeff> reports, one can better detect patterns -- the people seeking
> Jeff> support privately will almost NEVER RECEIVE A RESPONSE.
>
> Very sane - I get some of it too, though less so these days :)
>
> What about writing this up and sticking it under
> Documentation/Reporting-Bugs or something so there's an easy reference
> to it?
The question came up on the linux-arm-kernel list as well. In
http://lists.arm.linux.org.uk/pipermail/linux-arm-kernel/2006-August/035259.html
Daniel Jacobowitz came up with this URL which could be uses as a
starting point:
http://www.eyrie.org/~eagle/faqs/questions.html
Erik
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