2007-09-23 18:00:47

by Diego Calleja

[permalink] [raw]
Subject: Urgent bugzilla mainteinance needed

Take a look at http://bugzilla.kernel.org/show_bug.cgi?id=3710

bugzilla tries to send a mail to the reporter, it fails ("unknown user account"),
but the error failure is appended as a bugzilla comment. Then bugzilla tries to
send that comment to everyone involved in the bug, including the reporter,
so it fails again.....Houston, we've a endless loop.

There're 540 comments in that bug report already, and the bugme-daemon
mail list is being spammed....


2007-09-23 18:08:37

by Natalie Protasevich

[permalink] [raw]
Subject: Re: Urgent bugzilla mainteinance needed

On 9/23/07, Diego Calleja <[email protected]> wrote:
> Take a look at http://bugzilla.kernel.org/show_bug.cgi?id=3710
>
> bugzilla tries to send a mail to the reporter, it fails ("unknown user account"),
> but the error failure is appended as a bugzilla comment. Then bugzilla tries to
> send that comment to everyone involved in the bug, including the reporter,
> so it fails again.....Houston, we've a endless loop.
>
> There're 540 comments in that bug report already, and the bugme-daemon
> mail list is being spammed....

I just sent emails to those who maintain bugzilla software and systems
that run it, hope someone will be online soon to help alleviate
this...
> -
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>

2007-09-23 18:31:00

by David Woodhouse

[permalink] [raw]
Subject: Re: Urgent bugzilla mainteinance needed


On Sun, 2007-09-23 at 11:08 -0700, Natalie Protasevich wrote:
> On 9/23/07, Diego Calleja <[email protected]> wrote:
> > Take a look at http://bugzilla.kernel.org/show_bug.cgi?id=3710
> >
> > bugzilla tries to send a mail to the reporter, it fails ("unknown user account"),
> > but the error failure is appended as a bugzilla comment. Then bugzilla tries to
> > send that comment to everyone involved in the bug, including the reporter,
> > so it fails again.....Houston, we've a endless loop.
> >
> > There're 540 comments in that bug report already, and the bugme-daemon
> > mail list is being spammed....
>
> I just sent emails to those who maintain bugzilla software and systems
> that run it, hope someone will be online soon to help alleviate
> this...

Bugzilla really shouldn't be accepting any mail with empty reverse-path
(MAIL FROM:<>)

--
dwmw2

2007-09-23 18:34:30

by Natalie Protasevich

[permalink] [raw]
Subject: Re: Urgent bugzilla mainteinance needed

On 9/23/07, David Woodhouse <[email protected]> wrote:
>
> On Sun, 2007-09-23 at 11:08 -0700, Natalie Protasevich wrote:
> > On 9/23/07, Diego Calleja <[email protected]> wrote:
> > > Take a look at http://bugzilla.kernel.org/show_bug.cgi?id=3710
> > >
> > > bugzilla tries to send a mail to the reporter, it fails ("unknown user account"),
> > > but the error failure is appended as a bugzilla comment. Then bugzilla tries to
> > > send that comment to everyone involved in the bug, including the reporter,
> > > so it fails again.....Houston, we've a endless loop.
> > >
> > > There're 540 comments in that bug report already, and the bugme-daemon
> > > mail list is being spammed....
> >
> > I just sent emails to those who maintain bugzilla software and systems
> > that run it, hope someone will be online soon to help alleviate
> > this...
>
> Bugzilla really shouldn't be accepting any mail with empty reverse-path
> (MAIL FROM:<>)

Ah, then should be easy fix then. I don't have access to the system
though, will have to helplessly wait until one of the guys picks up...
:(
Thanks...
>
> --
> dwmw2
>
>

2007-09-24 03:22:51

by Martin Bligh

[permalink] [raw]
Subject: Re: Urgent bugzilla mainteinance needed

Natalie Protasevich wrote:
> On 9/23/07, David Woodhouse <[email protected]> wrote:
>> On Sun, 2007-09-23 at 11:08 -0700, Natalie Protasevich wrote:
>>> On 9/23/07, Diego Calleja <[email protected]> wrote:
>>>> Take a look at http://bugzilla.kernel.org/show_bug.cgi?id=3710
>>>>
>>>> bugzilla tries to send a mail to the reporter, it fails ("unknown user account"),
>>>> but the error failure is appended as a bugzilla comment. Then bugzilla tries to
>>>> send that comment to everyone involved in the bug, including the reporter,
>>>> so it fails again.....Houston, we've a endless loop.
>>>>
>>>> There're 540 comments in that bug report already, and the bugme-daemon
>>>> mail list is being spammed....
>>> I just sent emails to those who maintain bugzilla software and systems
>>> that run it, hope someone will be online soon to help alleviate
>>> this...
>> Bugzilla really shouldn't be accepting any mail with empty reverse-path
>> (MAIL FROM:<>)
>
> Ah, then should be easy fix then. I don't have access to the system
> though, will have to helplessly wait until one of the guys picks up...
> :(

Sorry, can't fix this - I don't have direct access to the system,
and I don't think the others will be back until Monday ;-(

M.

2007-09-24 16:00:26

by Jon Tollefson

[permalink] [raw]
Subject: Re: Urgent bugzilla mainteinance needed

Martin J. Bligh wrote:
> Natalie Protasevich wrote:
>> On 9/23/07, David Woodhouse <[email protected]> wrote:
>>> On Sun, 2007-09-23 at 11:08 -0700, Natalie Protasevich wrote:
>>>> On 9/23/07, Diego Calleja <[email protected]> wrote:
>>>>> Take a look at http://bugzilla.kernel.org/show_bug.cgi?id=3710
>>>>>
>>>>> bugzilla tries to send a mail to the reporter, it fails ("unknown
>>>>> user account"),
>>>>> but the error failure is appended as a bugzilla comment. Then
>>>>> bugzilla tries to
>>>>> send that comment to everyone involved in the bug, including the
>>>>> reporter,
>>>>> so it fails again.....Houston, we've a endless loop.
>>>>>
>>>>> There're 540 comments in that bug report already, and the
>>>>> bugme-daemon
>>>>> mail list is being spammed....
>>>> I just sent emails to those who maintain bugzilla software and systems
>>>> that run it, hope someone will be online soon to help alleviate
>>>> this...
>>> Bugzilla really shouldn't be accepting any mail with empty reverse-path
>>> (MAIL FROM:<>)
Updated to handle this case.
>>
>> Ah, then should be easy fix then. I don't have access to the system
>> though, will have to helplessly wait until one of the guys picks up...
>> :(
>
> Sorry, can't fix this - I don't have direct access to the system,
> and I don't think the others will be back until Monday ;-(
>
> M.
It should be working now. Thanks to David Ames for handling the mailer
part. I cleaned the spam(1353 msgs) out of the bug.

Jon

2007-09-24 16:07:15

by Martin Bligh

[permalink] [raw]
Subject: Re: Urgent bugzilla mainteinance needed


>>>> Bugzilla really shouldn't be accepting any mail with empty reverse-path
>>>> (MAIL FROM:<>)
> Updated to handle this case.
>>> Ah, then should be easy fix then. I don't have access to the system
>>> though, will have to helplessly wait until one of the guys picks up...
>>> :(
>> Sorry, can't fix this - I don't have direct access to the system,
>> and I don't think the others will be back until Monday ;-(
>>
>> M.
> It should be working now. Thanks to David Ames for handling the mailer
> part. I cleaned the spam(1353 msgs) out of the bug.

Awesome - thanks to both of you.

M.