Reorder some steps where the order in which the readers perform them is
not crucial. This is a preparation for a later change that would make
the text much more complex otherwise.
Content just moved, not changed at all in the process.
Signed-off-by: Thorsten Leemhuis <[email protected]>
---
.../admin-guide/reporting-issues.rst | 222 +++++++++---------
1 file changed, 111 insertions(+), 111 deletions(-)
diff --git a/Documentation/admin-guide/reporting-issues.rst b/Documentation/admin-guide/reporting-issues.rst
index 3c9bf24ebf66..6234741caca8 100644
--- a/Documentation/admin-guide/reporting-issues.rst
+++ b/Documentation/admin-guide/reporting-issues.rst
@@ -104,19 +104,8 @@ process won't feel wasted in the end:
issue, or a really severe problem: those are 'issues of high priority' that
need special handling in some steps that are about to follow.
- * Check if your kernel was 'tainted' when the issue occurred, as the event
- that made the kernel set this flag might be causing the issue you face.
-
- * Locate the driver or kernel subsystem that seems to be causing the issue.
- Find out how and where its developers expect reports. Note: most of the
- time this won't be bugzilla.kernel.org, as issues typically need to be sent
- by mail to a maintainer and a public mailing list.
-
- * Search the archives of the bug tracker or mailing list in question
- thoroughly for reports that might match your issue. Also check if you find
- something with your favorite internet search engine or in the Linux Kernel
- Mailing List (LKML) archives. If you find anything, join the discussion
- instead of sending a new report.
+ * Make sure it's not the kernel's surroundings that are causing the issue
+ you face.
* Create a fresh backup and put system repair and restore tools at hand.
@@ -124,8 +113,8 @@ process won't feel wasted in the end:
kernel modules on-the-fly, which solutions like DKMS might be doing locally
without your knowledge.
- * Make sure it's not the kernel's surroundings that are causing the issue
- you face.
+ * Check if your kernel was 'tainted' when the issue occurred, as the event
+ that made the kernel set this flag might be causing the issue you face.
* Write down coarsely how to reproduce the issue. If you deal with multiple
issues at once, create separate notes for each of them and make sure they
@@ -133,6 +122,17 @@ process won't feel wasted in the end:
needs to get reported to the kernel developers separately, unless they are
strongly entangled.
+ * Locate the driver or kernel subsystem that seems to be causing the issue.
+ Find out how and where its developers expect reports. Note: most of the
+ time this won't be bugzilla.kernel.org, as issues typically need to be sent
+ by mail to a maintainer and a public mailing list.
+
+ * Search the archives of the bug tracker or mailing list in question
+ thoroughly for reports that might match your issue. Also check if you find
+ something with your favorite internet search engine or in the Linux Kernel
+ Mailing List (LKML) archives. If you find anything, join the discussion
+ instead of sending a new report.
+
After these preparations you'll now enter the main part:
* Unless you are already running the latest 'mainline' Linux kernel, better
@@ -367,6 +367,75 @@ fatal error where the kernel stop itself) with a 'Oops' (a recoverable error),
as the kernel remains running after the latter.
+Ensure a healthy environment
+----------------------------
+
+ *Make sure it's not the kernel's surroundings that are causing the issue
+ you face.*
+
+Problems that look a lot like a kernel issue are sometimes caused by build or
+runtime environment. It's hard to rule out that problem completely, but you
+should minimize it:
+
+ * Use proven tools when building your kernel, as bugs in the compiler or the
+ binutils can cause the resulting kernel to misbehave.
+
+ * Ensure your computer components run within their design specifications;
+ that's especially important for the main processor, the main memory, and the
+ motherboard. Therefore, stop undervolting or overclocking when facing a
+ potential kernel issue.
+
+ * Try to make sure it's not faulty hardware that is causing your issue. Bad
+ main memory for example can result in a multitude of issues that will
+ manifest itself in problems looking like kernel issues.
+
+ * If you're dealing with a filesystem issue, you might want to check the file
+ system in question with ``fsck``, as it might be damaged in a way that leads
+ to unexpected kernel behavior.
+
+ * When dealing with a regression, make sure it's not something else that
+ changed in parallel to updating the kernel. The problem for example might be
+ caused by other software that was updated at the same time. It can also
+ happen that a hardware component coincidentally just broke when you rebooted
+ into a new kernel for the first time. Updating the systems BIOS or changing
+ something in the BIOS Setup can also lead to problems that on look a lot
+ like a kernel regression.
+
+
+Prepare for emergencies
+-----------------------
+
+ *Create a fresh backup and put system repair and restore tools at hand.*
+
+Reminder, you are dealing with computers, which sometimes do unexpected things,
+especially if you fiddle with crucial parts like the kernel of its operating
+system. That's what you are about to do in this process. Thus, make sure to
+create a fresh backup; also ensure you have all tools at hand to repair or
+reinstall the operating system as well as everything you need to restore the
+backup.
+
+
+Make sure your kernel doesn't get enhanced
+------------------------------------------
+
+ *Ensure your system does not enhance its kernels by building additional
+ kernel modules on-the-fly, which solutions like DKMS might be doing locally
+ without your knowledge.*
+
+The risk your issue report gets ignored or rejected dramatically increases if
+your kernel gets enhanced in any way. That's why you should remove or disable
+mechanisms like akmods and DKMS: those build add-on kernel modules
+automatically, for example when you install a new Linux kernel or boot it for
+the first time. Also remove any modules they might have installed. Then reboot
+before proceeding.
+
+Note, you might not be aware that your system is using one of these solutions:
+they often get set up silently when you install Nvidia's proprietary graphics
+driver, VirtualBox, or other software that requires a some support from a
+module not part of the Linux kernel. That why your might need to uninstall the
+packages with such software to get rid of any 3rd party kernel module.
+
+
Check 'taint' flag
------------------
@@ -435,6 +504,33 @@ three things:
the name of the module in question).
+Document how to reproduce issue
+-------------------------------
+
+ *Write down coarsely how to reproduce the issue. If you deal with multiple
+ issues at once, create separate notes for each of them and make sure they
+ work independently on a freshly booted system. That's needed, as each issue
+ needs to get reported to the kernel developers separately, unless they are
+ strongly entangled.*
+
+If you deal with multiple issues at once, you'll have to report each of them
+separately, as they might be handled by different developers. Describing
+various issues in one report also makes it quite difficult for others to tear
+it apart. Hence, only combine issues in one report if they are very strongly
+entangled.
+
+Additionally, during the reporting process you will have to test if the issue
+happens with other kernel versions. Therefore, it will make your work easier if
+you know exactly how to reproduce an issue quickly on a freshly booted system.
+
+Note: it's often fruitless to report issues that only happened once, as they
+might be caused by a bit flip due to cosmic radiation. That's why you should
+try to rule that out by reproducing the issue before going further. Feel free
+to ignore this advice if you are experienced enough to tell a one-time error
+due to faulty hardware apart from a kernel issue that rarely happens and thus
+is hard to reproduce.
+
+
Locate kernel area that causes the issue
----------------------------------------
@@ -672,102 +768,6 @@ test a proposed fix. Jump to the section 'Duties after the report went out' for
details on how to get properly involved.
-Prepare for emergencies
------------------------
-
- *Create a fresh backup and put system repair and restore tools at hand.*
-
-Reminder, you are dealing with computers, which sometimes do unexpected things,
-especially if you fiddle with crucial parts like the kernel of its operating
-system. That's what you are about to do in this process. Thus, make sure to
-create a fresh backup; also ensure you have all tools at hand to repair or
-reinstall the operating system as well as everything you need to restore the
-backup.
-
-
-Make sure your kernel doesn't get enhanced
-------------------------------------------
-
- *Ensure your system does not enhance its kernels by building additional
- kernel modules on-the-fly, which solutions like DKMS might be doing locally
- without your knowledge.*
-
-The risk your issue report gets ignored or rejected dramatically increases if
-your kernel gets enhanced in any way. That's why you should remove or disable
-mechanisms like akmods and DKMS: those build add-on kernel modules
-automatically, for example when you install a new Linux kernel or boot it for
-the first time. Also remove any modules they might have installed. Then reboot
-before proceeding.
-
-Note, you might not be aware that your system is using one of these solutions:
-they often get set up silently when you install Nvidia's proprietary graphics
-driver, VirtualBox, or other software that requires a some support from a
-module not part of the Linux kernel. That why your might need to uninstall the
-packages with such software to get rid of any 3rd party kernel module.
-
-
-Ensure a healthy environment
-----------------------------
-
- *Make sure it's not the kernel's surroundings that are causing the issue
- you face.*
-
-Problems that look a lot like a kernel issue are sometimes caused by build or
-runtime environment. It's hard to rule out that problem completely, but you
-should minimize it:
-
- * Use proven tools when building your kernel, as bugs in the compiler or the
- binutils can cause the resulting kernel to misbehave.
-
- * Ensure your computer components run within their design specifications;
- that's especially important for the main processor, the main memory, and the
- motherboard. Therefore, stop undervolting or overclocking when facing a
- potential kernel issue.
-
- * Try to make sure it's not faulty hardware that is causing your issue. Bad
- main memory for example can result in a multitude of issues that will
- manifest itself in problems looking like kernel issues.
-
- * If you're dealing with a filesystem issue, you might want to check the file
- system in question with ``fsck``, as it might be damaged in a way that leads
- to unexpected kernel behavior.
-
- * When dealing with a regression, make sure it's not something else that
- changed in parallel to updating the kernel. The problem for example might be
- caused by other software that was updated at the same time. It can also
- happen that a hardware component coincidentally just broke when you rebooted
- into a new kernel for the first time. Updating the systems BIOS or changing
- something in the BIOS Setup can also lead to problems that on look a lot
- like a kernel regression.
-
-
-Document how to reproduce issue
--------------------------------
-
- *Write down coarsely how to reproduce the issue. If you deal with multiple
- issues at once, create separate notes for each of them and make sure they
- work independently on a freshly booted system. That's needed, as each issue
- needs to get reported to the kernel developers separately, unless they are
- strongly entangled.*
-
-If you deal with multiple issues at once, you'll have to report each of them
-separately, as they might be handled by different developers. Describing
-various issues in one report also makes it quite difficult for others to tear
-it apart. Hence, only combine issues in one report if they are very strongly
-entangled.
-
-Additionally, during the reporting process you will have to test if the issue
-happens with other kernel versions. Therefore, it will make your work easier if
-you know exactly how to reproduce an issue quickly on a freshly booted system.
-
-Note: it's often fruitless to report issues that only happened once, as they
-might be caused by a bit flip due to cosmic radiation. That's why you should
-try to rule that out by reproducing the issue before going further. Feel free
-to ignore this advice if you are experienced enough to tell a one-time error
-due to faulty hardware apart from a kernel issue that rarely happens and thus
-is hard to reproduce.
-
-
Install a fresh kernel for testing
----------------------------------
--
2.30.2