2017-02-25 14:10:39

by Dor Shemer

[permalink] [raw]
Subject: Unable to pair Bose QC35

Hello,

I have a new set of Bose QC35 that won't my pair with ubuntu 16.10
(dell xps 9550). I tried everything I could find on this mailing list
(http://marc.info/?l=linux-bluetooth&m=148314289530765&w=2) and
askubuntu.com (http://askubuntu.com/questions/833322/pair-bose-quietcomfort-35-with-ubuntu-16-04-over-bluetooth)
but nothing seems to help.

I'm trying to pair using either dual mode or bredr, as suggested in
the askubunu answer.

Using ControllerMode = dual I get:

[bluetooth]# devices
Device 04:52:C7:62:27:75 LE-Pigment Pete
[bluetooth]# pair 04:52:C7:62:27:75
Attempting to pair with 04:52:C7:62:27:75
[CHG] Device 04:52:C7:62:27:75 Connected: yes
Failed to pair: org.bluez.Error.AuthenticationFailed
[CHG] Device 04:52:C7:62:27:75 Connected: no


OnControllerMode = bredr I can't even find the device, but if
remembered from the dual mode scan, I get:

[bluetooth]# devices
Device 04:52:C7:62:27:75 LE-Pigment Pete
[bluetooth]# pair 04:52:C7:62:27:75
Attempting to pair with 04:52:C7:62:27:75
Failed to pair: org.bluez.Error.AuthenticationRejected


I'm not sure what causes this or where to keep looking, as none of the
questions I found online have this exact problem. Could you help guide
me?


2017-02-27 11:27:37

by Szymon Janc

[permalink] [raw]
Subject: Re: Unable to pair Bose QC35

Hi,

On 26 February 2017 at 22:54, Dor Shemer <[email protected]> wrote:
> Thanks for replying,
>
> On Sun, Feb 26, 2017 at 9:57 PM, Szymon Janc <[email protected]> wrote:
>> Hi,
>>
>> On 25 February 2017 at 15:10, Dor Shemer <[email protected]> wrote:
>>> Hello,
>>>
>>> I have a new set of Bose QC35 that won't my pair with ubuntu 16.10
>>> (dell xps 9550). I tried everything I could find on this mailing list
>>> (http://marc.info/?l=linux-bluetooth&m=148314289530765&w=2) and
>>> askubuntu.com (http://askubuntu.com/questions/833322/pair-bose-quietcomfort-35-with-ubuntu-16-04-over-bluetooth)
>>> but nothing seems to help.
>>>
>>> I'm trying to pair using either dual mode or bredr, as suggested in
>>> the askubunu answer.
>>>
>>> Using ControllerMode = dual I get:
>>>
>>> [bluetooth]# devices
>>> Device 04:52:C7:62:27:75 LE-Pigment Pete
>>> [bluetooth]# pair 04:52:C7:62:27:75
>>> Attempting to pair with 04:52:C7:62:27:75
>>> [CHG] Device 04:52:C7:62:27:75 Connected: yes
>>> Failed to pair: org.bluez.Error.AuthenticationFailed
>>> [CHG] Device 04:52:C7:62:27:75 Connected: no
>>>
>>>
>>> OnControllerMode = bredr I can't even find the device, but if
>>> remembered from the dual mode scan, I get:
>>>
>>> [bluetooth]# devices
>>> Device 04:52:C7:62:27:75 LE-Pigment Pete
>>> [bluetooth]# pair 04:52:C7:62:27:75
>>> Attempting to pair with 04:52:C7:62:27:75
>>> Failed to pair: org.bluez.Error.AuthenticationRejected
>>>
>>>
>>> I'm not sure what causes this or where to keep looking, as none of the
>>> questions I found online have this exact problem. Could you help guide
>>> me?
>>
>> Please update, this should be fixed in 5.42.
>
> I tried that, and upgraded to 5.43 from source, however the issue
> remains the same,
> Should I upgrade another package? Are there logs or debug mode I should check?

It seems to work just fine here.

Are you sure your headset is in pairing mode?
You could collect btmon traces from pairing (including device discovery).

--
pozdrawiam
Szymon K. Janc

2017-02-26 21:54:00

by Dor Shemer

[permalink] [raw]
Subject: Re: Unable to pair Bose QC35

Thanks for replying,

On Sun, Feb 26, 2017 at 9:57 PM, Szymon Janc <[email protected]> wrote:
> Hi,
>
> On 25 February 2017 at 15:10, Dor Shemer <[email protected]> wrote:
>> Hello,
>>
>> I have a new set of Bose QC35 that won't my pair with ubuntu 16.10
>> (dell xps 9550). I tried everything I could find on this mailing list
>> (http://marc.info/?l=linux-bluetooth&m=148314289530765&w=2) and
>> askubuntu.com (http://askubuntu.com/questions/833322/pair-bose-quietcomfort-35-with-ubuntu-16-04-over-bluetooth)
>> but nothing seems to help.
>>
>> I'm trying to pair using either dual mode or bredr, as suggested in
>> the askubunu answer.
>>
>> Using ControllerMode = dual I get:
>>
>> [bluetooth]# devices
>> Device 04:52:C7:62:27:75 LE-Pigment Pete
>> [bluetooth]# pair 04:52:C7:62:27:75
>> Attempting to pair with 04:52:C7:62:27:75
>> [CHG] Device 04:52:C7:62:27:75 Connected: yes
>> Failed to pair: org.bluez.Error.AuthenticationFailed
>> [CHG] Device 04:52:C7:62:27:75 Connected: no
>>
>>
>> OnControllerMode = bredr I can't even find the device, but if
>> remembered from the dual mode scan, I get:
>>
>> [bluetooth]# devices
>> Device 04:52:C7:62:27:75 LE-Pigment Pete
>> [bluetooth]# pair 04:52:C7:62:27:75
>> Attempting to pair with 04:52:C7:62:27:75
>> Failed to pair: org.bluez.Error.AuthenticationRejected
>>
>>
>> I'm not sure what causes this or where to keep looking, as none of the
>> questions I found online have this exact problem. Could you help guide
>> me?
>
> Please update, this should be fixed in 5.42.

I tried that, and upgraded to 5.43 from source, however the issue
remains the same,
Should I upgrade another package? Are there logs or debug mode I should check?

>
> --
> pozdrawiam
> Szymon K. Janc

2017-02-26 20:03:46

by Szymon Janc

[permalink] [raw]
Subject: Re: Unable to pair Bose QC35

Hi,

On 25 February 2017 at 15:10, Dor Shemer <[email protected]> wrote:
> Hello,
>
> I have a new set of Bose QC35 that won't my pair with ubuntu 16.10
> (dell xps 9550). I tried everything I could find on this mailing list
> (http://marc.info/?l=linux-bluetooth&m=148314289530765&w=2) and
> askubuntu.com (http://askubuntu.com/questions/833322/pair-bose-quietcomfort-35-with-ubuntu-16-04-over-bluetooth)
> but nothing seems to help.
>
> I'm trying to pair using either dual mode or bredr, as suggested in
> the askubunu answer.
>
> Using ControllerMode = dual I get:
>
> [bluetooth]# devices
> Device 04:52:C7:62:27:75 LE-Pigment Pete
> [bluetooth]# pair 04:52:C7:62:27:75
> Attempting to pair with 04:52:C7:62:27:75
> [CHG] Device 04:52:C7:62:27:75 Connected: yes
> Failed to pair: org.bluez.Error.AuthenticationFailed
> [CHG] Device 04:52:C7:62:27:75 Connected: no
>
>
> OnControllerMode = bredr I can't even find the device, but if
> remembered from the dual mode scan, I get:
>
> [bluetooth]# devices
> Device 04:52:C7:62:27:75 LE-Pigment Pete
> [bluetooth]# pair 04:52:C7:62:27:75
> Attempting to pair with 04:52:C7:62:27:75
> Failed to pair: org.bluez.Error.AuthenticationRejected
>
>
> I'm not sure what causes this or where to keep looking, as none of the
> questions I found online have this exact problem. Could you help guide
> me?

Please update, this should be fixed in 5.42.

--
pozdrawiam
Szymon K. Janc

2017-02-26 19:57:33

by Szymon Janc

[permalink] [raw]
Subject: Re: Unable to pair Bose QC35

Hi,

On 25 February 2017 at 15:10, Dor Shemer <[email protected]> wrote:
> Hello,
>
> I have a new set of Bose QC35 that won't my pair with ubuntu 16.10
> (dell xps 9550). I tried everything I could find on this mailing list
> (http://marc.info/?l=linux-bluetooth&m=148314289530765&w=2) and
> askubuntu.com (http://askubuntu.com/questions/833322/pair-bose-quietcomfort-35-with-ubuntu-16-04-over-bluetooth)
> but nothing seems to help.
>
> I'm trying to pair using either dual mode or bredr, as suggested in
> the askubunu answer.
>
> Using ControllerMode = dual I get:
>
> [bluetooth]# devices
> Device 04:52:C7:62:27:75 LE-Pigment Pete
> [bluetooth]# pair 04:52:C7:62:27:75
> Attempting to pair with 04:52:C7:62:27:75
> [CHG] Device 04:52:C7:62:27:75 Connected: yes
> Failed to pair: org.bluez.Error.AuthenticationFailed
> [CHG] Device 04:52:C7:62:27:75 Connected: no
>
>
> OnControllerMode = bredr I can't even find the device, but if
> remembered from the dual mode scan, I get:
>
> [bluetooth]# devices
> Device 04:52:C7:62:27:75 LE-Pigment Pete
> [bluetooth]# pair 04:52:C7:62:27:75
> Attempting to pair with 04:52:C7:62:27:75
> Failed to pair: org.bluez.Error.AuthenticationRejected
>
>
> I'm not sure what causes this or where to keep looking, as none of the
> questions I found online have this exact problem. Could you help guide
> me?

Please update, this should be fixed in 5.42.

--
pozdrawiam
Szymon K. Janc